HOW DO I ORDER ON-LINE?
When you find something you like, click the ADD TO BASKET button next to that item. It will be saved in your Shopping Cart until you are ready to check out. You will have plenty of time to review and change your order before you submit it.
IS IT SAFE TO USE MY CREDIT CARD INFORMATION ON THE WEBSITE?
Yes. All information you transmit to Mailbox Emporium is protected with the most advanced security measures available. Or if you prefer, you can browse our on-line catalog and make your selections, then simply phone your order to 1-888-352-9194 or fax it to 1-866-408-3925 or email it to firstname.lastname@example.org
WHAT CREDIT CARDS DOES MAILBOX EMPORIUM ACCEPT?
We accept Visa, MasterCard, American Express and Discover as well as PayPal.
DOES MAILBOX EMPORIUM CHARGE SALES TAX?
Sales tax is applied to all orders shipped to New York. States that also are charged sales tax (depending on item(s)) are California, Florida, Maryland, Michigan, Ohio, and Kansas. If ordering online, sales tax is always added after order is placed.
DOES MAILBOX EMPORIUM OFFER FASTER SHIPPING?
Yes, we do offer 2 day shipping on several of our products for an extra charge. Please call, chat, or email us for details.
DOES MAILBOX EMPORIUM SHIP INTERNATIONALLY?
Yes, we welcome international orders.
WHERE CAN I FIND INSTALLATION INSTRUCTIONS?
We have installation instructions for every product we offer. On some items a link for the instructions is located on the item page. If the item does not have a link please contact us and we would be happy to email or fax you the instructions.
WHAT IF I DO NOT HAVE AN E-MAIL ADDRESS?
An e-mail address is required to place an order on the website. We require an e-mail address to communicate with you about your order and to ensure a unique on-line identity for you.. If you do not have an e-mail address but you do have web access, there are a number of free on-line e-mail account providers. These providers will allow you to establish a secure e-mail account without charge and usually without requiring any other program participation. Take a moment to open a free on-line e-mail account with one of these providers and you will be ready to place an order on-line.
If a free e-mail account is not an option, please place your order by phone, fax or mail.